Ubeo Blog

A great reading strategy when your time is limited

Posted by Ronnie Hay on May 4, 2020 3:05:42 PM


During quarantine, I thought I would have more time on my hands to read some marketing books I have been neglecting, but between keeping my kids' school work going, housework, and still working full time, I feel like I have less time now than I did before. What to do? 

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Topics: How To, Self Improvement

A Simple Guide for Cleaning your Multifunction Device

Posted by Ronnie Hay on Mar 20, 2020 12:48:03 PM

In this time of heightened awareness around personal hygiene, hand washing and sanitation, all of us are evaluating our routines.

One often overlooked area is something many of us touch multiple times a day; our office Multifunction Device. The technicians at UBEO have a cleaning regiment they follow for devices during service calls, but sometimes those service calls can be months or even years apart!

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Topics: office equipment

How about a New Day’s Resolution?

Posted by Ronnie Hay on Jan 24, 2020 3:01:06 PM

Why do New Year’s resolutions almost always fail? They rely on a reset effect; it’s a new year and that moment acts as a catalyst for change. It's motivating. You might keep working towards that goal for a few weeks, but the motivation wanes and eventually you are back at the same status quo.

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Topics: Self Improvement

Success is not a Zero Sum Game

Posted by Ronnie Hay on Nov 22, 2019 2:56:15 PM

Listen up leaders, especially you middle managers.

Success is not a zero sum game. When someone else succeeds, it doesn’t mean you are failing. When someone else succeeds, it means just that; they succeeded. Congratulate them. Cheer for them. Support them.

When you are in a leadership position, you have just a few priorities that should consume most of your time.

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Topics: Team Building

What makes a Good Deal?

Posted by Ronnie Hay on Nov 12, 2019 7:48:30 AM


In product and service businesses that are highly commoditized, it should be easy to spot a good deal. Reality is always more complicated than theory.

If you are making a straight product purchase, I would agree this process is easier. If feature sets and quality are relatively comparable, then price leads the discussion.

But what do you when other factors should be considered beyond price? What about product support or expertise? These factors come into play when dealing with situations containing many variables. CRM integration, choosing to change ERP systems or signing on with a new IT service company are all examples of decisions where price should not be the only factor.

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Assessing your company's security with "CIA"

Posted by Ronnie Hay on Oct 3, 2019 9:06:43 AM


As a leader auditing your company's plan to deal with security threats, it can be helpful to have a framework. One of the risks when auditing security protocols and systems is that we tend to focus on tactics rather than the impacts of security on the organization as a whole.

"CIA" is a simple framework that can be helpful to keep a high level view of your company's security protocols.

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Long Term Success through Solid Routines

Posted by Ronnie Hay on Sep 19, 2019 2:24:11 PM

I argue that most of what we accomplish in life isn't actually things that we aim to do. You always hear phrases like "Try your best" or "Put your mind to it and you can accomplish anything." Sometimes I struggle with these ideas because I think our regular routines are greater indicator of our success than any type of conscious effort.

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Topics: goals, health, success

The Power of a Commitment Date

Posted by Ronnie Hay on Aug 28, 2019 7:15:00 AM

Many of us work in cross-functional teams. When you are involved in a project that requires contributions from many different departments, it can be difficult to keep a project moving when different teams have competing priorities. What do you do when you are relying on someone to move a project forward, but it is not at the top of their list?

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There’s No Substitute for Face Time

Posted by Ronnie Hay on Aug 15, 2019 2:23:38 PM

If you read case studies on mergers and acquisitions, most will tell you they are not successful and don’t add significant value to the business. I will argue one reason for that is a lack of face time.

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Topics: Team Building

Worst Case Scenario

Posted by Ronnie Hay on Jul 24, 2019 6:00:00 PM

Disclaimer: The article below is not an invitation to vent or unload your frustrations at your leadership team. The article below is a conversation about having the courage to provide difficult but necessary feedback to your leaders if there are opportunities for your organization to improve. Don’t take the conversation below as a license to simply say whatever comes to mind whenever you feel like it. Feedback is healthy when it is constructive and benefits everyone involved.

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Topics: strength, success