Ubeo Blog

4 Ways to Optimize Your Internal Help Desk Services

Posted by Ronnie Hay on Jul 1, 2021 1:45:00 PM

If your IT department scaled rapidly or without a clear action plan in place, you're likely fighting to break out of a disorganized legacy system.

Many technical teams fall into the risky break-fix working model: patching holes as they arise or firefighting to resolve unexpected issues. IT Help desk services are no exception, especially as your business grows.

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Topics: Information Technology

UBEO Acquires James B. Schwab Co., Inc. expanding its footprint in the Northeastern United States

Posted by Ronnie Hay on Jul 1, 2021 10:15:00 AM
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Topics: News

What is Business Process Automation?

Posted by Nathan G. on Jun 2, 2021 10:41:30 AM

Business Process Automation does seem self-explanatory, but there is plenty built into this term. When we think of business efficiency, effort, labor hours, and resources, we tend to think of improvements as new sweeping business practices, or big software implementations. We have all worked in organizations that are resistant to change. We have heard repeatedly, "That's just the way it's always been done." If you have ever been involved in a big rollout with many users, you understand first-hand how difficult it can be to drive change. 

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Topics: Work-flow

Protect Your Business from Upcoming Power Outages

Posted by Ian M. on Apr 13, 2021 11:10:46 AM

Consistent power has always been an important requirement for IT systems. In the past few years business have seen a significant threat to consistent power. Physical threats such as wind, floods, wildfires, and storms have threatened millions of businesses across the United States. For some business like those in California reliable power has become a serious concern.

Several steps come to mind during a power event:

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Topics: ProIT

UBEO is Brand Agnostic and it matters

Posted by Ronnie Hay on Mar 18, 2021 9:45:00 AM

Being brand agnostic is a tremendous value we bring to our customers. UBEO has most of the major manufactures in the imaging space. In our other service lines, we support two or more providers. We are not locked down to a single product or solution in any market we serve. Why does this matter to you as a consumer of business technology? 

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Topics: Office Efficiency

UBEO Acquires Rainmaker Document Technologies

Posted by Ronnie Hay on Feb 15, 2021 1:00:00 PM

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Topics: Acquisitions

Announcement: UBEO Business Services acquires United Reprographic Supply, Inc.

Posted by John Propersi on Feb 11, 2021 8:30:00 AM

Copy of our press release:

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Topics: Acquisitions

What is Document Management or Enterprise Content Management?

Posted by Ronnie Hay on Feb 10, 2021 10:30:00 AM

What is Document Management or Enterprise Content Management? Here is the short answer; Enterprise  Content Management (ECM) is the combination of business process development and technology integration that will enable your team to manage business communications quickly and securely. Naturally, the complete answer is more complicated than that...

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Topics: document management solutions, document technology, document workflow, hard copy to digital documents, edm

What is a BTA and can your organization benefit from the process?

Posted by Jamie Bolick on Dec 31, 2020 8:12:06 AM


A Business Technology Assessment (BTA) is an analysis of your business processes, technology, solutions and the experience of your end users as it relates to the flow of business technology and data in your organization.

UBEO leads with this critical first step when we seek new partnerships with potential clients, but why would we slow down our sales process to conduct a Business Technology Assessment? Let's break this up into a few specific questions.

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Topics: Office Efficiency, Business Technology Assessment, Leadership, business solutions

When is it time to bring printing in-house?

Posted by Ronnie Hay on Dec 11, 2020 9:23:24 AM

Many organizations outsource printing for marketing materials, invoicing, and other high-volume print runs. Outsourcing can provide some good benefits such as no labor costs and an easy business process but...

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